Company
The systems behind
a brand that sells everywhere.
Lumi Lab Creatives is a technology company in Jakarta. We make the software that sits behind a brand selling in several places at once — the stock, the numbers, and the people who help sell it.
Operating principle
It has to work on a bad day.
Anything that only works in a demo, on tidy numbers, at the start of a quiet month is not finished. Ours gets tested by a warehouse that is behind, a marketplace that stops answering, and a team with half an hour before a live goes on air.
What we do
The day-to-day of selling
Keeping stock straight across every shop, deciding where it should go, pulling your orders and payouts into one place, and turning all of it into numbers you can read.
How we work
A few brands, set up by hand
We set up each one ourselves, with their real products. That cannot go on forever, and for now it is deliberate — it is how we keep finding out what is actually broken.
Where we are
Jakarta, Indonesia
Built for selling in Indonesia first. Shopee and TikTok Shop are where the customers are, prices are in rupiah from the start, and local delivery is treated as the real work it is.
Integrations
Platforms we are connected to.
We connect to each of these the proper way — with the platform’s permission, through the tools they publish for it. The column on the right says what we use each one for, and it is the same answer we give the platform when we ask.
Shopee
Open Platform
Orders, listings, stock, returns, ads
In production
TikTok Shop
Partner Center API
Orders, SKUs, stock, affiliate, finance
In production
Shopify
Admin GraphQL API
Products, inventory, orders, fulfilment
In production
Meta
Marketing API
Campaign and creative performance
In production
Instagram
Instagram Graph API
Media, stories and insights
In production
WhatsApp
Business Platform
Customer conversations
In production
Data
Your data stays yours.
We keep only what a feature actually needs. We do not sell it, and we never let one brand’s numbers inform another’s. If you leave, you can take a copy and we delete the rest.